Politique de remboursement
Refund & Return Policy
At FabStore, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.
Returns
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
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The item must be in the same condition that you received it
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The item must be unused and in its original packaging
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You must provide proof of purchase
To start a return, please contact us at:
Please note that returns must be approved before sending the item back.
Return addresses vary depending on the supplier warehouse location. Our support team will provide the correct return address after reviewing your request.
Items sent back without contacting us first may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If the item is:
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damaged
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defective
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or you received the wrong product
please contact us immediately at myfabstoreshop@gmail.com with photos of the issue.
We will review the case and provide either:
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a replacement, or
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a full refund
Non-Returnable Items
Certain items cannot be returned, including:
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Personal care products once opened
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Beauty and skincare items once used
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Hygiene-related products
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Customized or personalized items
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Final sale items
If you are unsure whether your item qualifies for a return, please contact our support team.
Refunds
Once we receive and inspect your return, we will notify you if the refund is approved.
If approved, the refund will be processed to your original payment method.
Please allow 5–10 business days for your bank or payment provider to process the refund.
Order Cancellation
Orders can be cancelled within 12 hours of purchase.
After this time, orders may already be processed or shipped and may no longer be eligible for cancellation.
Contact Us
If you have any questions about returns or refunds, please contact us at: